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Refers to the system of hardware, software, smart devices and applications, equipment and network resources that facilitates and supports basic business processes, operations and functions.

Data mining is the search, analysis and transformation of large, computerized data to find patterns and trends to evaluate, reorient and solve problems. Learn to present data in new ways in company reports and documentation.

A lot can go wrong in selling. Be more effective, efficient and understand how to differentiate, attract customers and build support for your company initiatives. E-commerce scales this up by going online. Learn the process of selling online, the various platforms and the management required. If your product can be delivered, learn the process of delivery, service culture and quality as well the various courier, bearer and delivery services to reach your customers.

Management requires planning, decision making, organizing, leading, motivation and controlling human resources, financial, physical, and information resources of an organization to reach its goals efficiently and effectively. Logistics involves the detailed organization, management and implementation of complex operations such as demand planning, inbound and outbound transportation, fleet management, warehousing and inventory management.

Marketing is the action or business of promoting and selling products or services, including market research and advertising. Communication is a key component in marketing that involves the creation of messages and narratives through various media.

Learn how to utilize and leverage technology, which includes various smart devices, equipment, software, applications and the internet to your advantage as a business in order to grow, excel and acquire access to more opportunities.