What An SME Needs To Operate Their Business
These are the 4 critical pillars of any business' operations. Get these right, and you're on being ready for business growth.
Employee Handbook (rules that govern employees while at work)
Employee Onboarding Process
Employee Evaluation Procedures
The “Ideal” employee for your company
Company Value - why employees should want to work for you
Security Procedures both Online and Offline
Credit Policy for customers
Requirements for suppliers - eg. number of years in business, certain certifications, tax compliant etc.
Standard Operating Procedures (the documented process of how each job is performed)
Accounting Software eg. Quickbooks
Payroll Software eg. Interactive Payroll Solutions
Inventory System (if applicable to your type of business)
Keep an updated list of all Company Equipment
Ensure you remain tax compliant
Ensure you know the regulations relevant to your industry - license renewals
Social Media Pages eg. Facebook, Instagram
Brand Document (this would include things like your logo, brand colours, any special fonts etc.)
Marketing Plan (include your value proposition, what makes you the best choice for your customers, how are you different from your competitors?)
Company Documents - Certificate of Incorporation, Articles of Incorporation, Tax Compliance Certificate (TCC), Any licensing documents required for your business eg. bar license, manufacturing license etc.
Company Insurance - for your building and your business
Strategic plan for your business
Join the organisations relevant for your business - PSOJ, JMEA etc.
Data protection and data security - ensure any customer information is secure and you have all company information backed up to a server, external hard drive or cloud service.